Volunteering is special and extraordinary. Yet the idea of giving time to a cause that is bigger than ourselves, for no monetary reward, may be new and strange to many people.

Not Normal: Seven Quirks of Incredible Volunteers is for every volunteer as well as the leader whose job it is to find and keep great volunteers. It explores seven characteristics, or quirks, that make volunteering at church a unique and fulfilling experience:

  1. Why not normal volunteers feel compelled to take that first step
  2. Why they behave like small is actually big
  3. Why they “own” instead of “rent”
  4. Why they are more about “we” than “me”
  5. Why they honor the leader
  6. Why they are always looking for a way out
  7. Why they dream big but understand reality

In Not Normal, Sue Miller and Adam Duckworth help volunteers find their volunteering voices and become not normal in their own unique ways.

Not Normal is the companion volume to Leading Not Normal Volunteers, written especially for leaders.

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Lauren Terrell


Sue Miller is a teacher, leader, speaker, and author with a passion for bringing out the best in volunteers. Much of that passion developed over the 17 years she served as children’s ministry director at Willow Creek Community Church near Chicago, Illinois. In 2005, Sue joined Orange and has been thinking Orange from head to toe when it comes to church strategy. Sue and her husband, Rick, live near Atlanta, Georgia. They have two adult children and two grandchildren.

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Lauren Terrell


Adam Duckworth is the lead communicator at Downtown Harbor Church, a forward-thinking church committed to reaching families and embracing culture in its community. He transitioned to this role after spending nearly 15 years in family ministry. Adam has written several books for volunteers and leaders of volunteers. He also leads conferences for volunteers and serves as a communicator at Orange. He and his wife, Katelyn, live near the beach in Fort Lauderdale, Florida, along with their petite goldendoodle, Dottie.

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